Listening is such an important skill to learn. Some of us were born with a tendency to speak (or scream!) more often than not. Others of us were born as more quiet infants. But all of us have had to learn – and must continue to learn – the art of listening. This is more than just hearing what someone else says, but really trying to understand that person from his or her perspective.

Yesterday afternoon I had one such opportunity, which I’d like to share with you today. Continue reading →